An established and growing manufacturer of water-based industrial coatings is seeking a practical, customer-focused Technical Service & Development Chemist to join its technical team. This is a varied, hands-on position that combines laboratory formulation work with customer-facing technical support. The successful candidate will play an important role in developing and improving industrial coating products, investigating technical issues, supporting customer trials, and helping customers achieve successful product implementation.
The role offers an excellent opportunity for someone who enjoys balancing laboratory work, problem-solving, and direct customer interaction.
Role:
Reporting to the Technical Manager, you will work closely with technical, production, quality and commercial teams to support both new product development and existing customer projects.
Responsibilities:
Developing and improving water-based industrial coating formulations.
Preparing laboratory batches and evaluating product performance.
Conducting testing and maintaining accurate technical records.
Investigating product, application and manufacturing issues.
Preparing and managing customer samples and trial materials.
Supporting customer trials and technical evaluations.
Visiting customer sites to provide technical support, troubleshooting and training.
Working alongside sales colleagues to support new business opportunities and product conversions.
Assisting with scale-up activities and production trials.
Producing clear technical reports, recommendations and follow-up actions.
Candidate Profile:
Practical experience and technical aptitude is key to this role rather than specific academic qualifications.
Experience in Paints and coatings, Chemicals, Inks, Adhesives, Surface finishing and other Industrial manufacturing technical laboratory environments.
Strong laboratory and testing skills.
A methodical, evidence-based approach to problem solving.
Excellent record keeping and attention to detail.
Confidence communicating with customers and colleagues.
A practical and hands-on approach.
Good organisational skills and the ability to manage competing priorities.
A willingness to travel within the UK.
Essential Requirements
Experience in a technical, laboratory, coatings, chemical or manufacturing environment.
Ability to carry out testing, analyse results and make practical recommendations.
Strong written and verbal communication skills.
Full UK driving licence.
Must have the right to work in the UK - our client cannot offer sponsorship.
Must be living in the UK. Please do not apply if you are not a UK resident.
Desirable Experience
Water-based industrial coatings.
Spray application equipment.
Customer trials and technical support.
Surface finishing processes.
Colour, gloss, adhesion or corrosion testing.
Technical sales support or complaint investigation.
On offer:
Structured training and development
Opportunity to work directly with customers and influence product development
Varied role combining laboratory and field-based activities