Junior Customer Service / Inventory Planner
Location: Surrey
Industry: Global Chemical Supplier (Polymers, Plastics, Resins)
Our client, a leading global supplier within the polymer, plastics and resin markets, is seeking a Junior Customer Service/Inventory Planner to join their fast‑paced Surrey office.
Role Overview
In this dual customer service and inventory support role, you will act as the first point of contact for customer enquiries while supporting the planning and coordination of inventory across the business. You will work closely with logistics, supply chain and commercial teams to ensure smooth day‑to‑day operations.
Key Responsibilities
Serve as the primary contact for customer queries, providing timely and professional support
Maintain and update inventory management systems, ensuring accurate stock records
Assist with logistics coordination, including order processing and shipment tracking
Support demand planning and stock allocation activities
Manage daily administrative tasks to ensure efficient workflow
Liaise with internal teams to resolve issues and maintain high service levels
Skills & Experience
Strong attention to detail with excellent organisational skills
Clear, confident communication style and customer‑focused mindset
Ability to manage multiple tasks in a fast‑moving environment
Proactive, reliable and eager to learn within a technical industry
Previous experience in customer service, administration or inventory support is beneficial but not essential
Visa sponsorship is not available, you must have an existing right to work in the UK